Frequently asked questions

If you have made an appointment, you can contact me by texting the number provided in your confirmations via email (602-753-5913). THIS IS A TEXTING NUMBER ONLY, IT DOES NOT RECEIVE CALLS. If you are having a hard time finding those confirmations or have not made an appointment and have other questions please email me at info@auracurlsbyeden.com Or visit this contact form here.

PLEASE DO NOT wear anything valuable to your appointment. We are not responsible for the loss or damage of any valuables including, but not limited to; eyeglasses, jewelry, bags, cell phones, clothing etc. Please understand that anything dangling on the body or near your hair will possibly be tugged (for example, a comb/brush near the ears with piercings) even with the utmost care. We are not responsible for jewelry that may be lost or damaged. We try to keep everything as clean as possible, but a hair salon that offers color services means color will be anywhere and may stain articles of clothing or bags. Please do not bring anything valuable to your appointment.

NO: braids, ponytails, buns, etc. or anything that changes your hair's natural curl pattern. If I can’t see your natural curl pattern, you will not get a proper cut. You will have the option to either reschedule or continue the appointment knowing the consequences.

NO: dreads, matted hair or big tangles. Make sure that your hair is completely detangled in order for me to work with your hair. Tangles will not allow for a proper cut. You will have the option to either reschedule or continue the appointment knowing the consequences.

​YES: you can cleanse, condition and style your hair curly (with product or without) for your appointment. Hair must be as dry as possible before the appointment. If you aren’t sure about how you can come in or it’s your first time getting a curly cut ever: Shampoo & Condition as usual. Detangle your hair with conditioner in it, rinse or leave conditioner in and air dry your hair. Your hair will be poofy but this is a great foundation for me to see your hair and get a haircut on!

YES: understand that every texture/shape/person is different and if you want to bring an inspiration picture, make sure the photos look similar to your hair density, curl pattern, and head size/shape! I can only enhance what you have, I cannot change the hair unless it is a chemical service (which I do not provide). This is important because some of you bring in photos of someone with completely different density/curl pattern and your hair will not look like that at the end of the appointment!!

Click here for description of services ! This will help you choose what service works best for you.

A stylist that chooses to specialize in one aspect of hair styling to become an expert or who is an expert in that category. In my case, I am a natural hair stylist. I work to cut natural textures and I style them in their natural state. I do not offer services to manipulate texture at the moment, I can refer you to another stylists that offers those types of services. All hair that I work with is meant to reach a goal of healthy natural textured hair. I do cut ANY hair texture, including straight hair and can blow out this texture for finishing touches. I do not use hot irons unless added on, which I will need to be informed prior to booking.

An appointment with me is not for you if…

You don’t love your hair.

You don’t want to invest in the health of your hair.

You cannot commit to maintaining the health of your hair.

You want to change your hair texture/pattern.

You are not diligent about booking your own future appointments.

I do want to emphasize that I cannot change your hair texture, but I can help you with how to style it to make it look its best. This may be different than what you expect, but I cannot change how YOU FEEL about your hair. That is something that has to be done by you and only you, especially in the natural world. A lot of embracing oneself is mental work and confidence in yourself, and visiting me may or may not change that! I only say this because some people tend to think that I will change their hair and that is not what the experience is about.

You need to be willing to maintain and have patience with your hair, ESPECIALLY if you are transitioning or are reaching a goal. An appointment with me is not always a one day transformation. It takes work and consistency to see results!

I will tell you what can and cannot be done for your hair. There are certain boundaries that cannot be crossed in order to receive a “good” haircut. That is the fine line between your worst experience and your best experience.

YES! You can book an appointment and during our consultation we will discuss how you wear your hair and what would be the best method for you. Please understand that the more shrinkage your hair has, the more discrepancy there will be between straight vs curly styles.

I am booking out about 8weeks in advance depending on the season, so the faster you book the better. I do not have a waitlist or a cancelation list. If someone requests to be contacted if anything opens up I will message you (first come first serve). These openings are not guaranteed, it’s an online booking system so if someone grabs it before I can save it, it’s gone. You can keep an eye out for openings by clicking “reschedule” on your confirmation and viewing any openings.

So the “curly cut” that I provide is a custom cut to you and your hair pattern. I am Rëzo and Cut It Kinky certified, which are different curly cutting techniques. I put together a bunch of concepts I’ve learned, and I cut the hair wet or dry depending on your curl pattern. Everything depends on your goals and desired shape (circle, triangle, square and more)! I will just shape the hair how you like or however I think would best suit you and your life style. Either way, I can achieve whatever goal your hair can support and we can decide together on which type of cut would best for your goal.